Privacy Policy

Effective Date: 31st March 2024
Thera H-Art Workshops respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, with awareness of international privacy standards (e.g. GDPR) for our overseas visitors and customers.

By using our website or engaging with our services, you consent to the practices described in this policy.

1. What We Collect

We may collect personal information such as:

• Name

• Email address

• Phone number

• Billing/shipping address

• Purchase and booking details

• IP address or browser data (through cookies or analytics)

We only collect what we need to provide you with our services or communicate with you.

2. How We Collect It

We collect information when you:

• Book a workshop, session, or retreat

• Purchase a product or download

• Sign up for our mailing list or free resources

• Fill out a form or contact us

• Use our website (cookies, analytics, session data)

We only collect information directly from you or your interaction with our services.

3. How We Use Your Information

We may use your information to:

• Process orders and bookings

• Contact you about your order or session

• Send workshop details, class links, updates, or reminders

• Share newsletters or marketing (only if you’ve opted in)

• Improve our website and customer experience

• Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party.

4. Third-Party Services

We use secure third-party platforms to help run our business, including:

• Payment gateways (e.g. Stripe, PayPal)

• Booking systems (e.g. ClassBento, Calendly)

• Email services (e.g. Mailchimp or ConvertKit)

• Analytics tools (e.g. Google Analytics)

These providers only receive the information needed to deliver their service and are bound by their own privacy policies.

5. Cookies & Website Data

Our site uses cookies to:

• Improve your browsing experience

• Track page visits (via analytics)

• Enable secure logins or bookings

You can control or disable cookies in your browser settings.

6. Data Storage & Security

We take reasonable steps to protect your data. Your personal information is stored securely and is only accessible to authorised personnel.

Data may be stored on secure servers in Australia or overseas (e.g. via cloud-based tools) — we ensure our providers comply with privacy laws and best practices.

7. Access, Correction & Deletion

You may:

• Request access to the personal info we hold

• Ask us to correct or update your details

• Request that we delete your personal information (unless we’re legally required to keep it)

Just contact us at [Insert Email] and we’ll respond promptly.

8. International Customers

By using our services from outside Australia, you consent to the collection, transfer, and storage of your information in line with this policy and applicable Australian law.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website, with the updated effective date listed above.

11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Thera H-Art Workshops
Email: therahartworkshops@gmail.com
Australia